Rethinking Business as AI Changes What's Possible
Two days in Helsinki on what AI changes in business results, work and decisions, and people and leadership, for leaders who feel both the excitement and the uncertainty.
Synapse AI Summit 17–18 May 2027 Sokos Tripla Conference Centre, Helsinki
Said out loud.
Business results
I don't know which of our AI investments will pay off.
I'm not sure if we're moving too slowly or too fast.
Work and decisions
Our teams got faster. I'm not sure our customers noticed.
I don't know who owns the decision when AI is involved.
People and leadership
I don't know what to tell my team about their jobs.
I'm supposed to be leading this, and I can't keep up.
Composite voices, drawn from research and real conversations with leaders.
Most leaders are asking the same quiet questions. Here, we ask them out loud.
No one has all the answers yet. Join the people figuring them out.
The hard questions start after the AI pilot.
Business results
AI adoption is accelerating. Where are the business results?
- Where will AI create measurable value for us?
- How will AI change our business model, not just how fast we work?
- How do successful pilots become organisation-wide capability?
Work and decisions
Every team got faster. The bottleneck moved.
a decisionDecisionCustomer outcome
- Which work should AI agents take on, and which should remain human?
- Who owns quality and decisions when AI is involved?
- How do we work together when AI becomes part of the team?
People and leadership
How leadership, learning and professional identity change as AI reshapes work.
- How does leadership culture need to change as AI reshapes work?
- How do people learn to work with AI without giving up their judgment?
- How does AI change our relationships, sense of belonging and professional identity?
Small by design.
Synapse AI Summit is built for conversations rather than crowds.
It's planned for 200–240 participants, so there's room for deeper, more meaningful conversations with speakers and peers about real AI and business challenges. We're creating an environment for high-quality, engaging interaction: a programme designed for discussion, not only presentations.
We want Synapse AI Summit to be a place to talk openly about AI: what excites you, what worries you, and what you don't know yet. That honesty is what makes the conversations worth having.
Bring the questions you can't answer yet. Discover the ones you didn't know to ask. For leaders accountable for outcomes.
Business leaders accountable for growth, customers and performance, and the transformation, operations, technology and organisational leaders who make change happen.
We want you to leave with at least one assumption about AI and your organisation challenged, a clearer idea of what to investigate, discuss or decide next, and the confidence that you don't have to answer the hard questions alone.
If you're a consultant or advisor helping organisations through this change, we'd love you to join us. You see how it plays out across many organisations, and the conversations are better for it.
Practical details
- Dates
- 17–18 May 2027
- Venue
- Sokos Tripla Conference Centre, Helsinki
- Format
- Two full days, face to face only
- Language
- English
- Payment
- Card, or invoice for companies
- Conduct
- Code of conduct
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